All sixQuestion 06 of 06Product operations tooling
What should an AI draft, and what should a person approve?
Built it myself
Internal tooling
Internal tools that draft the recurring documents of product work, with publication kept as a separate human step.
What was going on?
Product management repeats itself: requirements documents, engineering issues, release communications, changelogs, Help Center articles, progress reports.
Why was it hard?
AI can draft all of these. The question was where a person has to stay in the loop.
What was mine?
- Built
- Internal tools that generate structured PRDs from project context, create engineering issues, produce product documentation, and draft release communications, changelogs, Help Center articles and recurring progress reports.
- Approval step
- One workflow separates preparing a communication from approving its publication. The system does not publish everything it produces.
What shipped?
The tools were built, and used or shared internally.